Services with High Levels of Contact Include

question 36

Multiple Choice

Services with high levels of contact include

• A) nursing home, airline travel, movie theater
• B) telephone banking, haircut, insurance
• C) four-star hotel, car repair, cable tv
• D) nursing homes, airline travel, four-star hotels

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Definitions:

Socio-Political Development

The process of change and evolution in society and politics, including improvements in political systems, social structures, and public policies.

South

A region in the United States characterized by its unique cultural, historical, and social aspects, often referring to the states that were part of the Confederacy during the Civil War.

Witchcraft Crisis

A period, particularly during the Salem witch trials in colonial Massachusetts, characterized by hysteria and the persecution of individuals accused of witchcraft.

Puritans

English Protestants from the 16th and 17th centuries who aimed to cleanse the Church of England of its Catholic customs.