Which Following Reasons Add More Complexity to the Service Quality-Productivity-Profit

question 19

Multiple Choice

Which following reasons add more complexity to the Service Quality-Productivity-Profit Triangle?

• A)Productivity improvements can make customer satisfaction droa.
• B)Some improvements in customer satisfaction strategies can be costly.
• C)Some quality improvements may not have any implication for productivity.
• D)All of the above
• E)None of the above

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Definitions:

Budgeted Direct Materials Purchases

The estimated cost of raw materials a company plans to acquire for use in production during a specific period.

Materials Inventory

The cost of materials that have not yet entered into the manufacturing process.

Budgeted Direct Materials Purchases

The estimated total cost of direct materials a company plans to buy for its production process, based on forecasted production levels.

Ending Inventory

The total value of all inventory a company has in stock at the end of an accounting period.