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Identify and describe the two types of customer relationship management applications.
Social Security Program
A government program that provides financial benefits to retirees, disabled workers, and survivors of deceased workers.
Payroll Taxes
Taxes imposed on employers and employees, usually calculated as a percentage of the salaries that employers pay their staff.
Cash Assistance
Financial aid provided in the form of liquid funds to individuals or families in need, often by governmental or charitable organizations.
Entitlement Programs
Government-sponsored programs that guarantee certain benefits to a particular segment of the population.
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