Nancy Has Been Asked to Serve as a Neutral Conference

question 3

Multiple Choice

Nancy has been asked to serve as a neutral conference leader for SQI's quality control group. The group focuses on resolving quality issues ranging from customer service complaints to manufacturing problems. Discussion during the meetings is honest and informal, and Nancy focuses on helping members come up with ideas to resolve these issues. This example best describes what type of group?

• A) Organizational development group
• B) Synergistic group
• C) Command group
• D) Special-interest group