Jen, a Waitress, and Barb, a Line Cook, Are Constantly

question 78

Multiple Choice

Jen, a waitress, and Barb, a line cook, are constantly having personalized conflict issues at work. When Barb goes to their supervisor to complain about Jen, their supervisor disciplines Jen without listening to her side of the story. The supervisor used which conflict-resolution style in this situation?

• A) Compete
• B) Withdraw
• C) Accomodate
• D) Collaborate

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Definitions:

Budgeting

A financial planning process for projecting revenues, expenses, and savings goals for a specific period of time.

Net Operating Income

The total profit of a business after subtracting operating expenses but before deducting taxes and interest.

Customers Served

The number of unique clients or customers that a business has provided products or services to within a specific period.

Variance

The difference between planned or expected results and actual results in financial and operational metrics.