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After the Purchase of a Product, Consumers Will Be Either

question 74

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After the purchase of a product, consumers will be either satisfied or dissatisfied and engage in ________.


Definitions:

Selling

The process of persuading or influencing a customer to purchase a product or service.

Selling Step

An individual stage or action in the process of selling a product or service, often part of a larger sales strategy or methodology.

Objection

Concerns or reservations expressed by a potential customer that need to be addressed and overcome by a salesperson for a sale to proceed.

Selling Process

A series of steps followed by salespeople, starting from identifying potential buyers to closing a sale and providing post-sale services.

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