Organizations Such as American Airlines,U

question 23

Multiple Choice

Organizations such as American Airlines,U.S.Bank,and the Red Cross each provide customers with a product that is typically called

• A)a utility.
• B)a performance.
• C)a service.
• D)a value.
• E)an idea.

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Definitions:

Implicit Memory

Memory that influences thoughts and behaviors without conscious awareness, such as procedural memory for tasks.

Explicit Memory

A type of long-term memory involving conscious recollection of factual information, previous experiences, and concepts.

Declarative Memory

The type of long-term memory that involves the capacity to consciously recall facts, knowledge, and experiences.

Short-term Memory Span

The ability to retain a limited amount of data in an immediately accessible form for a brief duration.