Relationship Selling Refers to

question 74

Multiple Choice

Relationship selling refers to

• A)the assignment of a single salesperson to a single customer throughout the entire sales process.
• B)when suppliers and sellers combine their expertise and resources to create customized solutions;commit to joint planning;and share customer,competitive,and company information for their mutual benefit,and ultimately the customer.
• C)the practice of building ties to customers based on a salesperson's attention and commitment to customer needs over time.
• D)the practice of using an entire team of professionals in selling to and servicing key customers.
• E)the practice of maintaining contact with a customer on a regularly scheduled basis following the initial sale of a product or service.

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Definitions:

Vault Cash

Physical currency held by banks within their vaults, used to meet customer withdrawals and other cash needs.

Primary Reserve

It is the part of a country's reservable deposits held in cash or in deposits with the central bank, used to manage liquidity and fulfill regulatory requirements.

Secondary Reserve

Secondary Reserve includes assets that are not as liquid as primary reserves but can still be quickly converted into cash.

Board of Governors

The leading body of a federal reserve system, overseeing the policy direction and regulatory functions of the central bank.