Which of the Following Statements Pertaining to Heterogeneity Is False

question 14

Multiple Choice

Which of the following statements pertaining to heterogeneity is false?

• A)It is almost impossible for a service operation to achieve 100% perfect quality on an ongoing basis.
• B)Standardization and quality control are difficult to achieve.
• C)Customers always prefer customized services over standardized services.
• D)Customized services are generally more expensive than standardized services.
• E)It is easier to customize services than goods.

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Definitions:

Hyposecretion

A condition where a gland produces less of its hormone or secretion than the normal level.

Excessive Urination

The condition of urinating more frequently than usual, which can be an indicator of various health issues.

Adrenal Gland

Small, triangular glands located on top of both kidneys that produce hormones that help regulate metabolism, immune system, blood pressure, and stress responses.

Adrenal Medulla

The inner part of the adrenal gland that produces adrenaline and noradrenaline, hormones involved in stress response.