Complications Attributed to Perishability Include All of the Following Except

question 44

Multiple Choice

Complications attributed to perishability include all of the following except:

• A)services that are not sold when they become available cease to exist.
• B)the production and consumption of services cannot be separated by time and space.
• C)statistical sampling techniques are of little use in services.
• D)due to the lack of inventories,marketing and operations must work much closer together.
• E)products are sold at a transfer price from one department to another within the same company.

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Definitions:

Product Class

Refers to the entire product category or industry.

Brands

Symbols, names, or designs that identify and differentiate products or services from those of competitors.

Postpurchase Stage

A phase in the consumer decision process that involves the evaluation of a purchased product and the experience of using it.

Purchase Decision Process

The stages a consumer goes through before, during, and after buying a product, including problem recognition, information search, evaluation of alternatives, purchase decision, and post-purchase behavior.