Match the Appropriate Service Feature with the Marketing Strategy Suggested

question 42

Multiple Choice

Match the appropriate service feature with the marketing strategy suggested to compensate for the marketing challenge(s) associated with the feature.
-Standardize the service.

• A)intangibility
• B)inseparability
• C)heterogeneity
• D)Perishability

---

Definitions:

Performance Feedback

Information given to individuals or groups about the quality or effectiveness of their job performance, intended to facilitate improvement.

Verbal Representation

The expression or communication of ideas and thoughts through spoken words.

Performance Feedback

Information given to individuals about their actions' outcomes regarding effectiveness, aiming to improve future performance.

Visual Representation

A method of displaying data, concepts, or information using images, symbols, or diagrams.