What Is the First Step in Managing the Service Communication

question 33

Multiple Choice

What is the first step in managing the service communication process?

• A)Select target markets.
• B)Establish communication objectives.
• C)Set communication budget.
• D)Formulate positioning strategy.
• E)Establish the message.

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Definitions:

DNA Code

The sequence of nucleotides in DNA that determines the genetic information carried by an organism.

Synthesis

The combination of ideas, information, or data to form a coherent whole or to derive new insights.

Double Helix

The structure of DNA, characterized by two strands that wind around each other like a twisted ladder.

DNA

Deoxyribonucleic acid, a molecule that carries the genetic instructions used in growth, development, functioning, and reproduction of all known living organisms.