Of the Following Customer Satisfaction Measurement Methods,which Is the Least

question 24

Multiple Choice

Of the following customer satisfaction measurement methods,which is the least effective in producing meaningful results?

• A)the "Scale of 100" approach
• B)personal interviews
• C)the "very dissatisfied/very satisfied" approach
• D)the combined approach
• E)employee surveys

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Definitions:

Armed Robbery

The act of stealing from someone or somewhere using weapons, constituting a serious and violent crime.

Primary Motive

The primary motivation or cause that influences a person's conduct or actions.

Need For Money

A situation or condition where financial resources are required to fulfill certain needs or wants.

Professional Robbers

Individuals who engage in theft or burglary as a regular occupation, often with a high level of skill or organization.