While Other Defector Types Are Primarily Externally Driven,these Defectors Leave

question 25

Multiple Choice

While other defector types are primarily externally driven,these defectors leave as a result of problems with the internal operations of the firm.

• A)price defectors
• B)product defectors
• C)service defectors
• D)market defectors
• E)technological defectors

---

Definitions:

Contingent

Dependent on or conditioned by something else; a situation or outcome that hinges on another.

Classical Conditioning

A learning process in which a biologically potent stimulus is paired with a previously neutral stimulus to elicit a response that was originally elicited by the potent stimulus alone.

Phobia

A phobia is an intense, irrational fear of specific objects, situations, or activities that leads to significant distress or impairment in daily functioning.

Classical Conditioning

A learning process through which a neutral stimulus becomes associated with a meaningful stimulus and acquires the capacity to elicit a similar response.