Order Taking Is Just What It Sounds Like-Accepting Orders for Merchandise

question 3

True/False

Order taking is just what it sounds like-accepting orders for merchandise or scheduling services.But it also requires answering basic questions and communicating effectively so that a quality relationship with the customer is established and maintained.

Understand and identify different language barriers and their effects on communication.

Identify and explain the role of connotative and denotative meanings in language.

Analyze how words and language can shape perceptions and actions.

Recognize and describe the influence of gender on language and communication.

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Definitions:

Format

The arrangement, structure, or layout of information or material, often referring to documents, media, or data.

Language Acquisition Support System (LASS)

Bruner’s term for the patterned behaviors and formatted events within which children acquire language. It is the environmental complement to the innate, biologically constituted LAD.

Innate Biological Mechanism

A natural or inherent process within living organisms that contributes to the regulation of biological functions from birth.

Vocabulary

The set of words known and used by a person in a particular language.