A Marketer Wonders Aloud Why Salespeople No Longer Simply Approach

question 81

Multiple Choice

A marketer wonders aloud why salespeople no longer simply approach their prospects with the direct intention of making a sale, but instead spend time analyzing all their possible needs and desires.Her colleague in the next cubicle thinks about this as well, and they talk.They realize that the answer is because today's salespeople are expected to

• A)be problem solvers who work in partnership with customers.
• B)be technical experts with experience in database management and analysis.
• C)take orders only after confirming the appropriateness of each sale.
• D)do everything that was once done by several departments.

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Definitions:

Absence From Work

The instance of not attending work due to various reasons, including illness, personal matters, or vacations.

Withdrawal Response

The actions employees take to distance themselves from the work environment, which can include tardiness, absenteeism, or quitting the job entirely.

Organizational Citizenship Behaviours

Voluntary actions by employees that contribute to the organization's effectiveness but are not formally required.

Withdrawal

The action of removing oneself from participation or involvement in a particular situation, activity, or interaction.