A Sales Organization Rewards Employees for the Number of Client

question 29

True/False

A sales organization rewards employees for the number of client contacts made via telephone.A review of client contact quality determines that most of these contacts will never convert into sales.As it relates to reward problems,this exemplifies a lack of congruency between rewards and behaviour.

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Definitions:

Grocery Stores

Retail stores that primarily sell food, including fresh produce, meats, dairy products, and various packaged goods.

Loaf of Bread

A shaped mass of baked bread, commonly sliced for consumption and made from a variety of grains.

Price Fixing

An illegal agreement among competitors to set prices at a certain level, rather than letting them fluctuate naturally with market forces.

Industry Tightening

A period where industry competition becomes more intense, often leading to consolidation, increased regulation, or higher barriers to entry.