Jae-Lynn Is Shift Manager for a Fast Food Restaurant

question 6

Multiple Choice

Jae-Lynn is shift manager for a fast food restaurant.She usually speaks at a fairly rapid pace.Which of the following is NOT a reason for Jae-Lynn to slow down her speaking pace?

• A) to make sure she is understood
• B) to make sure she does not exceed the pace at which employees can understand spoken language
• C) to give subordinates a chance to ask questions to ensure they understand
• D) to emphasize the importance of what she is saying

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Definitions:

Innovation

The process of translating an idea or invention into a good or service that creates value or for which customers will pay.

Minorities

Groups in society distinguished by cultural, ethnic, racial, religious, or linguistic characteristics, often having less power or fewer rights compared to the dominant group.

Majority Viewpoint

The opinion or belief that is held by the greater number of individuals within a group or society.

Dual-process Model

A theory proposing that there are two distinct systems for processing information: one intuitive and fast, and the other analytical and slower.