It Is Important to Know If a Company Respects Consumer

question 100

Multiple Choice

It is important to know if a company respects consumer privacy before opting to receive communication from it because: 

• A) an individual can be identified through a compilation of anonymous information. 
• B) a consumer must be aware of a company's ethical standards to provide appropriate feedback.  
• C) the company may circulate an individual's email address and invade his or her privacy. 
• D) if a company lacks ethical standards, its products are more likely to be of substandard quality.

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Definitions:

Bank Office

Typically refers to the administrative and support functions of a bank that are not directly involved in customer-facing services.

Tellers

Employees in a bank who directly deal with customer transactions, such as deposits, withdrawals, and other financial inquiries.

M/M/1 Model

A mathematical model used in queueing theory to describe a single server queue with Poisson arrivals and exponentially distributed service times.

M/D/1 Model

A queueing model where arrivals are Markovian (M), service times are deterministic (D), and there is one server (1).