Which of the Following Is Most Likely a True Statement

question 26

Multiple Choice

Which of the following is most likely a true statement about closing cost and service gaps?

• A) Service gaps are a significant concern when the competition has the same service gaps.
• B) Cost gaps usually occur when multiple channel functions are performed too inexpensively.
• C) Closing gaps caused by managerial and environmental bounds is typically quick and inexpensive.
• D) Cost gaps can be closed by changing the roles of current channel members to improve efficiency.
• E) An oversupply of customer service does not lead to service gaps because no costs are involved.

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Definitions:

Spreadsheets

Digital documents consisting of rows and columns used for organizing, calculating, and storing data.

Database Software

Computer programs that allow storage, modification, and extraction of information from a database.

SCIS

Supply Chain Information Systems; technology and software tools designed to enhance visibility, efficiency, and management of the supply chain from procurement to delivery.

Information Technology

The use of computers, software, and networks to store, process, and communicate information digitally for business operations.