CRM Software Can Most Likely Help a Salesperson To

question 71

Multiple Choice

CRM software can most likely help a salesperson to:

• A)develop better presentation skills
• B)negotiate long-term contracts
• C)fulfill commitments to customers
• D)increase transactional sales
• E)implement the marketing mix

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Definitions:

Thalidomide

A drug that caused birth defects when given to pregnant women in the 1950s and 1960s, now used under strict controls for some diseases.

Prenatal Development

The developmental journey within the womb starting at conception and culminating in birth.

Chronosystem

A component of the ecological systems theory that emphasizes the role of time and historical context in human development.

Great Depression

A severe worldwide economic depression that took place mostly during the 1930s, beginning in the United States and leading to widespread unemployment and poverty.