Which of the Following Is a Rule of Etiquette Appropriate

question 7

Multiple Choice

Which of the following is a rule of etiquette appropriate for salespeople?

• A)Call a new prospect by their first name right away to break the ice.
• B)Avoid offensive stories or comments unless you are meeting outside the client's office.
• C)Do not express personal views on religion or politics until clients have first expressed their views.
• D)When you invite a customer to lunch,do not discuss business before the meal is ordered unless the client initiates the subject.
• E)Do not leave a voice mail;instead,call until you reach the client.

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Definitions:

Selective Attention

The process by which one focuses on one input or task while ignoring other stimuli or information.

Inattentional Blindness

A psychological lack of attention that is not associated with any vision defects or deficits, where an individual fails to perceive an unexpected stimulus that is in plain sight when other attention-demanding tasks are being performed.

Daydreaming

A mild, self-generated form of detachment from immediate surroundings, characterized by a person's drift of attention away from the task at hand.

Dreaming

A series of thoughts, images, and sensations occurring in a person's mind during sleep, often reflecting unconscious material.