Gavin's Position at Pharma-Tech Involves Purchasing Complex Manufacturing Components,making Decisions

question 30

Multiple Choice

Gavin's position at Pharma-Tech involves purchasing complex manufacturing components,making decisions based on technical data,and creating detailed,scientific reports. Tanya,the sales representative assigned to work with Gavin,has experienced difficulties in the past when attempting to communicate with Gavin,who is precise,aloof,serious,and disciplined. Which of the following would most likely help Tanya build a relationship with Gavin?

• A)Tanya should use both verbal and nonverbal communication styles to keep Gavin engaged in the sales presentation.
• B)Tanya should express great enthusiasm for the products she sells and ask Gavin many questions to draw him into the presentation.
• C)Tanya should give a quick-paced presentation and attempt to close the sale quickly to prevent wasting too much of Gavin's time.
• D)Tanya should take time to learn about Gavin's personal and work life before giving a brief overview of the product she is selling.
• E)Tanya should give a well-organized presentation with extensive documentation and avoid pressuring Gavin to make a quick decision.

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Definitions:

Fetal Hemoglobin

A type of hemoglobin that is present in fetuses and newborn babies, offering higher oxygen affinity than adult hemoglobin.

Maternal Hemoglobin

The oxygen-carrying protein found in the red blood cells of a pregnant woman, crucial for both maternal and fetal health.

Oxygenation

The process of adding oxygen to the body’s tissues, essential for cellular metabolism and energy production.

Blood Ph

The measure of the acidity or alkalinity of the blood, with a normal range being slightly alkaline at about 7.35 to 7.45 on the pH scale.