In Order to Bring the Walker Hotel and Convention Center

question 33

Multiple Choice

In order to bring the Walker Hotel and Convention Center up to industry standards,each guest room was redecorated with new wallpaper,drapes,carpeting,mattresses,and sofas. Melanie Simms,sales manager for the Center,has recommended that guest rooms be upgraded with the addition of wide desks,free wi-fi,and 24-hour room service. From the viewpoint of most business travelers,these changes would result in the creation of a(n) :

• A)potential product
• B)generic product
• C)expected product
• D)mature product
• E)value-added product

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Definitions:

Swann v. Charlotte-Mecklenburg

A landmark Supreme Court decision in 1971 that upheld busing as a legitimate means to achieve desegregation in public schools.

De Facto Segregation

Racial segregation occurring without the sanction of law, instead stemming from social, economic, and institutional factors.

Busing

The transportation of students to schools outside their local school districts as a means of achieving racial integration in public schools.

Domestic Policy

Governmental policies addressing the internal matters of a country, such as education, healthcare, and infrastructure.