The Responsibility for Entering Customer Information and Contact Records into the CRM

question 36

Essay

The responsibility for entering customer information and contact records into the CRM database usually belongs to the:
A)customer
B)office manager
C)data entry clerk
D)sales manager
E)salesperson

• A)customer
• B)office manager
• C)data entry clerk
• D)sales manager
• E)salesperson

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Definitions:

Fatalistic Stance

A belief system where events are predetermined by fate, leading to acceptance of all outcomes as inevitable, regardless of one's own actions or efforts.

Personal-Document Technique

A research method involving the analysis of personal documents (diaries, letters, etc.) to gain insight into an individual's life, thoughts, and feelings.

Computer Analysis

The use of computers and software to analyze data, perform calculations, or solve problems, often involving algorithms and statistical methods.

Trait Categories

Classifications used in personality psychology to organize and describe human characteristics and behaviors systematically.