An Effective and Practical Way to Minimize Communication-Style Bias Is

question 51

Multiple Choice

An effective and practical way to minimize communication-style bias is to:

• A)choose customers based on their communication styles
• B)write presentation materials that appeal to all communication styles
• C)send trained communicators to talk to customers with unfamiliar styles
• D)adapt your style to the way the customer communicates
• E)focus more on the content of sales presentations than on message delivery

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Definitions:

Physician

A medical professional qualified to diagnose and treat diseases, injuries, and other health conditions.

Processing Death

The emotional and psychological process of coping with the death of a loved one or the concept of mortality.

Acceptance

The action or process of being received as adequate or suitable, typically to embrace differences or realities without an attempt to change them.

Processing Death

The experience and psychological mechanisms involved in understanding and coping with the concept of dying or the death of someone.