Ray Fernández Is a Sales Representative Employed by Computer Resources,a

question 11

Multiple Choice

Ray Fernández is a sales representative employed by Computer Resources,a computer supplier that develops customer solutions that combine computer hardware,software,installation,and training.When Ray brings together many parts of the company's product mix in order to develop a customized customer solution,this is referred to as:

• A) developing a product configuration
• B) establishing a strategic priority
• C) qualifying product benefits
• D) quantifying product features
• E) creating a value statement

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Definitions:

Passive

Taking no active role; accepting or allowing what happens without active response or resistance.

Paraphrasing

The act of rewording or rephrasing text or speech to clarify meaning without changing its original intent.

Conversation Partner

An individual engaged in dialog or communication with another, contributing to the exchange of ideas, thoughts, or feelings through verbal or non-verbal means.

Concise

Expressing much in few words, being brief and to the point.