Which Step in the Presentation Plan Involves Reviewing Goals and Making

question 15

Multiple Choice

Which step in the presentation plan involves reviewing goals and making initial contact?

• A)approach
• B)needs identification
• C)presentation
• D)negotiation
• E)close

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Definitions:

Prospect's Request

Refers to the needs or interests expressed by a potential customer regarding a product or service.

Hidden Objections

Hidden Objections are reservations or concerns that a potential buyer has about a product or service that they do not openly express.

Trivial Details

Minor or insignificant facts or aspects that are often deemed not important.

Retail Store

A physical location where consumers can purchase goods or services directly from a business.