Although It Seems Counterintuitive,one Way to Strengthen a Customer Relationship

question 23

Multiple Choice

Although it seems counterintuitive,one way to strengthen a customer relationship is to recommend that the customer:

• A)purchase large volumes
• B)purchase from another source
• C)pay a higher price
• D)implement new services
• E)expand operations

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Definitions:

Freud's Theory

A set of psychological theories proposed by Sigmund Freud that emphasize the importance of unconscious processes and childhood experiences in shaping personality and behavior.

Tension Reduction

A psychological process aimed at reducing stress or anxiety by addressing its underlying causes.

Participant Variable

Features or characteristics inherent to participants in a study that can affect the outcome of the research, such as age, gender, background, or personality traits.