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Macrosegmentation Groups Customers by the Characteristics of the Individuals Who

question 22

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Macrosegmentation groups customers by the characteristics of the individuals who influence the purchasing decision.


Definitions:

Usability Study

A usability study evaluates how easily users can interact with a product, system, or service, focusing on efficiency, satisfaction, and effectiveness.

Heat Mapping Tools

Software solutions that visually represent data such as user behavior on websites, showing areas of high and low engagement.

Web Analytics

The measurement, collection, analysis, and reporting of web data for understanding and optimizing web usage.

Online Feedback Forms

Digital forms used to collect opinions, suggestions, or evaluations from users or customers regarding services, products, or experiences.

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