Jack Uses Strategy to Ensure Tactical Success

question 43

Multiple Choice

Jack uses strategy to ensure tactical success.He feels that strategic planning helps him:

• A)choose the right product.
• B)close more deals.
• C)talk to the right person.
• D)negotiate customer needs.
• E)solve after-sales service problems.

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Definitions:

Effective Listening

Effective listening is the process of actively paying attention, understanding, responding to, and remembering what is being said.

Trust

The reliance on the integrity, strength, ability, surety, or truth of someone or something, forming the foundation of interpersonal relationships and business dealings.

Organizations

Entities or groups composed of individuals working together towards common goals or purposes.

Nonverbal Signals

Forms of communication without words, such as body language, gestures, facial expressions, and tone of voice, that convey messages or emotions.