Which Style Flexing Technique Is Most Appropriate for a Reflective

question 10

Multiple Choice

Which style flexing technique is most appropriate for a reflective salesperson to use in the presence of an emotive customer?

• A)provide support for the customer's opinions and ideas
• B)be more reserved
• C)avoid an open display of enthusiasm
• D)decrease your assertiveness
• E)avoid too much informality

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Definitions:

Transformational

Referring to leadership or processes that create significant change in individuals, groups, or organizations through a vision and by empowering followers to transcend their own self-interests.

Leadership Style

The manner and approach of providing direction, implementing plans, and motivating people in organizational settings.

Spiritual Leadership

A leadership style focused on guiding others towards inner values and higher purposes, emphasizing moral conduct, and inspiring motivation beyond personal gains.

Forgiveness

The act of letting go of resentment, anger, or claims against someone or something.