Customer Satisfaction Arises From

question 79

Multiple Choice

Customer satisfaction arises from:

• A)the product itself.
• B)what others think about them owning the product.
• C)the salesperson who sells and services the product.
• D)a combination of the product,company,and salesperson.
• E)the company that makes or distributes the product.

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Definitions:

Homeostasis

The tendency of a biological system to maintain stability while adjusting to conditions that are optimal for survival.

Multitasking

The ability to perform multiple tasks simultaneously or switch between tasks quickly.

Simultaneously

Occurring, operating, or done at the same time.

Mainstream Media

Outlets of mass communication that reach a large audience, including television, newspapers, and radio, which often set the agenda for public discourse.