The Difference Between Survey and Need-Satisfaction Questions Are

question 53

Multiple Choice

The difference between survey and need-satisfaction questions are:

• A)survey questions are open-ended,need-satisfaction question are closed-ended.
• B)survey questions help salesperson understand the customer's problem,need-satisfaction questions help understand the solution to the customer's problem.
• C)survey questions are closed-ended,need-satisfaction questions are open-ended.
• D)survey questions are simple,need satisfaction questions are complex.
• E)survey questions are complex,need-satisfaction questions are simple.

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