Questions That Help Establish Two-Way Communication Between the Salesperson and Customer

question 35

Multiple Choice

Questions that help establish two-way communication between the salesperson and customer are the __________ questions.

• A)pleasure
• B)probing
• C)specific survey
• D)general survey
• E)confirmation

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Definitions:

Positive Stimuli

Items or events that evoke a favorable psychological response, often associated with pleasure, happiness, or motivation.

Dislike

A feeling of aversion or lack of positive sentiment toward something or someone.

Short-term Relationship

A romantic or sexual relationship that is not intended or expected to last a long time.

Low-commitment Relationship

A relationship where the partners have minimal or no expectations of longevity or continuity, emphasizing casual interaction.