When a Customer Raises Concerns That You Would Prefer to Respond

question 14

Multiple Choice

When a customer raises concerns that you would prefer to respond to later in the presentation,an appropriate method would be:

• A)stall method
• B)question method
• C)combination method
• D)trial offer method
• E)postpone method

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Definitions:

Distribution Operation

The process involved in the movement of goods from the manufacturer or supplier to the point of sale or end user.

Asset Utilization

A measure of how efficiently a company uses its assets to generate revenue, indicating the effectiveness with which it employs its resources.

3PL Warehouse

A third-party logistics provider that offers warehousing services among other supply chain management functions to its clients.

Distribution Center

A warehouse or storage facility where goods are stored and prepared for shipping to retail stores, wholesalers, or direct to consumers.