All of the Following Are True Statements Regarding the Use

question 71

Multiple Choice

All of the following are true statements regarding the use of the telephone in selling except:

• A)The telephone should be used exclusively to handle marginal accounts.
• B)Some customers prefer telephone contact for certain types of business transactions.
• C)The telephone provides instant communication at a low cost.
• D)The telephone is an effective way to keep the customer informed.
• E)Telephones can be used to build customer goodwill.

---

Definitions:

Sketch

A freehand drawing that represents the main features of an object or scene, often used in the initial stages of design.

Erased

Refers to the removal of lines, marks, or notations from drawings or documents, often during the revision process.

Dimensions

Measurements that define the size, shape, scale, or extent of something, usually represented in length, width, and height.

Engineering Drawings

Detailed plans or diagrams that communicate the design, dimensions, and manufacturing requirements of engineering objects or systems.