What Resides Within the Minds of Members, Customers, and Colleagues

question 131

Multiple Choice

What resides within the minds of members, customers, and colleagues and include physical structures and recorded media?

• A) Knowledge assets.
• B) Knowledge facilitators.
• C) Predictive analytics.
• D) Business analytics.

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Definitions:

Work Flow

The sequence of industrial, administrative, or other processes through which a piece of work passes from initiation to completion.

Nonfinancial Measures

Metrics used to assess performance and operations that do not involve monetary transactions, such as customer satisfaction or employee turnover rates.

Inputs

Resources used in the production process, including raw materials, labor, and overhead costs.

Outputs

Outputs are the goods or services produced by a company or an economic system as a result of its inputs and processes.