Joelle Williams Is a Personal Coach Who Works Primarily with Sales

question 59

Multiple Choice

Joelle Williams is a personal coach who works primarily with sales representatives at the Colotel Corporation,a company that manufactures and sells copiers and peripherals.Joelle works on manners,nonverbal cues,and personal goal setting with the Colotel sales reps.The company prides itself on hiring locally for each office and using regional ties as well as cultured manners to advance relationships with customers.
-Joelle works with sales reps on projecting correct body language to set prospects at ease and convey a sense of honesty and trust.Learning to decipher body language can be more difficult because it requires:

• A)paying attention to signals the prospect projects while still interacting with the prospect
• B)intimate knowledge of the prospect's personality
• C)more knowledge of personal psychology than most salespeople have
• D)several meetings with the prospect to determine what the prospect's baseline body language is
• E)luck,as deciphering body language is not a skill that can be learned

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Definitions:

Silicon Tetrahedron

A structural unit in silicate minerals, consisting of a central silicon atom covalently bonded to four oxygen atoms at the corners of a tetrahedron.

Silicate Minerals

Minerals that contain silicon and oxygen, and possibly other elements, constituting the largest family of minerals.

Silicon Tetrahedron

A fundamental building block in silicate minerals, consisting of a silicon atom surrounded by four oxygen atoms in a tetrahedral arrangement.

Cleavage

A geological term referring to the tendency of minerals to break along specific planes of weakness due to their crystal structure.