Which of the Following Is Another Benefit to a Salesperson

question 17

Multiple Choice

Which of the following is another benefit to a salesperson of learning to style flex,aside from putting the customer at ease?

• A)Style flexing improves a salesperson's acting skills,which helps the salesperson to persuade reluctant buyers to complete an order by convincing them that the product will fill their needs perfectly.
• B)Paying attention to the customer's communication style helps the salesperson understand the customer's mindset,which helps the salesperson understand the customer's needs even better to offer a product perfectly suited for the customer's needs.
• C)Any time a salesperson can have more contact with a customer,whether it is in the customer's communication style or not,it helps the salesperson create a positive relationship with the customer that will likely result in closing the sale.
• D)Customers are more likely to purchase from salespeople who seem successful,so it is important for salespeople to make sure that their own personal styles are current and in fashion without being flashy.
• E)Style flexing allows a salesperson to divide customers into four groups and write one script for each,so the salesperson can standardize sales calls as much as possible within the four different communication styles.

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Definitions:

Sales

The process or activity of selling goods or services to customers.

Cash Discounts

Discounts earned by buyers who pay bills within a stated period.

Sterling Industries

A fictitious or placeholder name that could refer to a company involved in manufacturing, technology, or another sector.

Net 30

A payment term that indicates the invoice amount must be paid in full within 30 days from the invoice date.