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A company makes webconferencing software with features that integrate directly into users' back-end systems such as iinventory,order processing,shipping,tracking,CRM,and tech support systems.Using this software,companies can hold internal meetings as well as giving sales presentations that allow them to check inventory in real-time and place customer orders during the presentation.Quite often,salepeople for the software company make sales presentation to prospects using their own software to show off its capabilities.
-Of the following,which would be most important for a salesperson to discover to tailor the presentation to the prospect's specific needs and not just the general benefits of the webconferencing software?
Interpersonal Relationships
Emotional or social associations or connections between two or more people.
Immature Moral Reasoning
A level of moral development in which individuals make decisions based on their own interests and the immediate consequences, without considering society's norms and laws.
Universal Moral Reasoning
The concept that there are fundamental principles of right and wrong that are recognized across all cultures and societies.
Acting Basis
The foundational principle or reason behind the execution of a particular role or behavior.
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