Withholding Information from Customers to Reveal at the Close Is

question 22

Multiple Choice

Withholding information from customers to reveal at the close is a bad idea because springing new information could:

• A)be a violation of federal "truth in advertising" laws
• B)cause the customer to buy more units
• C)jeopardize the sale and cause bad feelings
• D)be considered an assumptive close
• E)benefit a rival salesperson

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Definitions:

Text Messages

Short digital messages sent over a mobile network, typically containing alphanumeric characters and transmitted between mobile devices.

Treatments

Specific interventions or procedures applied to subjects in an experimental study to investigate their effects on outcomes.

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Refers to the various adhesive substances used for bonding materials together, which can vary in strength, drying time, and suitability for different surfaces.

Bookbinding

The process of physically assembling a book from an ordered stack of paper sheets that are folded together into sections or sometimes left as a stack of individual sheets.