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George takes two days to complete a task that can be completed in a day. He believes that taking more time to finish his work will impress his supervisors. In the context of workplace deviance, this is an example of _____.
Monte Carlo Analysis
A computerized mathematical technique that allows people to account for risk in quantitative analysis and decision making.
Simulated Service
A technique in service design where a service is tested using simulations to identify potential issues and improvements before actual implementation.
Monte Carlo Analysis
A problem-solving technique that uses random sampling and statistical modeling to estimate mathematical functions and simulate the probability of different outcomes in a process.
Average Service
The mean level of service quality provided by an organization, gauged over a specific period or across various service instances.
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