Floyd Owns a Chain of Diners

question 79

Multiple Choice

Floyd owns a chain of diners. He prefers to recruit employees from different ethnic and cultural backgrounds. When he hires new employees, he spends time to educate them on the issues that can arise due to diversity at the workplace. His employees are strongly encouraged to question stereotypes. In the given scenario, Floyd uses _____.

• A) skills-based diversity training
• B) awareness training
• C) readiness-based diversity training
• D) supervisory training

---

Definitions:

Complicated Relationships

Interpersonal connections that are characterized by complexity and difficulty in understanding or managing.

Logical Steps

A sequence of reasoned, rational actions or thoughts aimed at achieving a specific goal or solving a problem.

Main Idea

The central or most important concept, point, or message that an author wants to convey in a piece of writing.

Speech Organization

The structured arrangement of ideas and information in a speech to ensure clarity and enhance listener comprehension.