Which of the Following Statements Is True Regarding Surface Acting

question 40

Multiple Choice

Which of the following statements is true regarding surface acting?

• A) It involves foregoing emotional expressions in response to display rules.
• B) It involves changing one's likes and dislikes to be in sync with display rules.
• C) It involves displaying one's true feelings explicitly toward a person.
• D) It deals with expressing felt emotions toward a person or event.
• E) It involves trying to modify one's true feelings based on display rules.

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Definitions:

Reactive

A manner of responding to situations or stimuli after they have occurred, rather than anticipating or preventing potential issues.

Organizational Cultures

The collective norms and customs that define the social and professional environment of a company or institution.

Cultural Values

The core principles and ideals upon which an entire community exists, influencing beliefs, behaviors, and traditions.

Organizational Environment

Represents the external and internal factors that influence an organization's functioning and decision-making processes.