If You Follow-Up with Clients to See What They Thought

question 43

Short Answer

If you follow-up with clients to see what they thought of the service level that you provided,you are using a(n)__________ type of control.

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Definitions:

P-value

A measure in statistical hypothesis testing that quantifies the evidence against a null hypothesis, with lower values indicating stronger evidence.

Sample Mean

The average of a set of observations or values taken from a sample of a population.

Population Mean

The average of all the values in a population, representing the central tendency of the population.

Alpha Level

The threshold of significance in hypothesis testing, below which the null hypothesis is rejected, commonly set at 0.05.