What Gives Customers the Feeling Their Concerns Are Being Addressed

question 4

Multiple Choice

What gives customers the feeling their concerns are being addressed and,at the same time,gives employees the feeling their expertise matters to management?

• A)management-employee synergy
• B)positive feedback
• C)managerial reciprocity
• D)empowerment

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Definitions:

Patriarchy

A societal organization characterized by male predominance in wielding key authority, leading politically, having moral influence, possessing social benefits, and controlling assets.

Feminist Theory

An extension of feminism into theoretical or philosophical discourse, aiming to understand the nature of gender inequality.

Gender

A social construct that refers to roles, behaviors, activities, and attributes that a society considers appropriate for men and women.

Second Shift

The phenomenon where working individuals, often women, undertake domestic labor and childcare duties after their primary paid employment.