Chrysler Set Up a Team of Special Customer-Service Representatives Who

question 41

Multiple Choice

Chrysler set up a team of special customer-service representatives who assist minivan buyers and who are authorized to solve problems immediately.What were these employees given?

• A)authority training
• B)delegation
• C)cross-utilization
• D)empowerment

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Definitions:

Democratic Republicans

This term historically refers to the political party founded in the 1790s by Thomas Jefferson and James Madison, advocating for states' rights and an agrarian-based economy.

Congressional Elections

The process by which members of the United States Congress, including both the House of Representatives and the Senate, are elected by the American people.

Whigs

A political party active in the middle of the 19th century in the United States that advocated for federal government support for a more industrial and modern economy.

Republicans

Members of the Republican Party, a political party in the United States known for its conservative positions on economic and social issues.