Which of the Following Statements Best Describes a CRM System

question 73

Multiple Choice

Which of the following statements best describes a CRM system?

• A)A critical component of a CRM system is the use of the appropriate technology to store and integrate customer data.
• B)A CRM system operates on the theory that all customers are equally important.
• C)Due to privacy laws, a CRM system disseminates customer information only to those who are actually in day-to-day contact with customers.
• D)A company using a CRM system must view its customers as bits of data.

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Definitions:

Courts

Judicial institutions authorized to hear and resolve disputes, applying the law to specific cases.

Tests

Procedures or measures used to assess various attributes or performance often in educational, scientific, or medical contexts.

Assignment

The process of handing over obligations, property, or rights from one entity to another.

Delegation

The assignment of authority or responsibilities to another person, often from a superior to their subordinate.