Sandy Tappan Owns an Automobile Detailing Business Called Sizzlin' Shine

question 32

Multiple Choice

Sandy Tappan owns an automobile detailing business called Sizzlin' Shine.Her goal is to outperform other auto shops by specializing in detailing services.Her shop doesn't do any mechanical or collision repair work.Tappan prices her detailing service higher than her competition because she uses only the best materials,and they cost more than the materials used by her competitors.Her goal is to maximize profits.
-Refer to Sizzlin' Shine.When a customer first patronizes Sizzlin' Shine's complete detailing service,he or she receives a handwritten thank-you note and a coupon for the next visit from Sandy Tappan.What do the thank-you note and coupon represent?

• A)functional tactics
• B)tangible cues
• C)intangible cues
• D)manipulation tactics

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Definitions:

Breast Cancer

A type of cancer that forms in the cells of the breasts, potentially leading to lumps, changes in shape or texture, and other symptoms.

Spread

The process of extending, scattering, or distributing over an area or among a group.

Teratoma

A type of tumor that may contain multiple types of tissues such as hair, muscle, and bone, and arises from germ cells.

Brain Tissue

The soft, complex organ material that constitutes the brain, comprising neurons and supporting cells.